← Back to Support
1. Introduction
Welcome to 1001SMS ("we", "our", "us"). We operate the 1001SMS mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your name, date of birth, gender, and profile photo.
- Authentication Data: We support sign-in via Apple, Google, and Facebook. We receive only the basic profile information authorized by you through these services.
- Profile Information: Nickname, bio, and any additional details you choose to add to your profile.
- User Content: Messages, photos, videos, voice messages, reels, and live streams you create or share through the App.
- Support Requests: Information you provide when contacting our support team.
2.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers, and app version.
- Usage Data: Features you use, time spent in the App, and interaction patterns.
- Push Notification Tokens: Firebase Cloud Messaging tokens for delivering notifications.
2.3 Camera and Microphone
The App requests access to your device's camera and microphone for video calls, live streaming, and taking photos or recording videos. These permissions are requested only when needed and can be revoked at any time through your device settings.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App's features and functionality
- Enable communication between users (chat, calls, live streams)
- Match users through our random search feature
- Send push notifications about messages, calls, and relevant updates
- Process in-app purchases and subscriptions (VIP, Premium)
- Detect, prevent, and address technical issues, fraud, or abuse
- Display relevant advertisements through third-party ad networks
- Analyze usage patterns to improve user experience
4. Third-Party Services
We use the following third-party services that may collect information:
- Firebase (Google): Authentication, push notifications, and analytics
- Google AdMob: Advertising services
- Apple Sign In / Google Sign In / Facebook Login: Authentication
- LiveKit: Real-time video and audio communication for live streaming
- Cloudflare R2: Secure media file storage (CDN)
- RevenueCat / Apple StoreKit: In-app purchase and subscription management
Each third-party service operates under its own privacy policy. We encourage you to review their policies.
5. Data Storage and Security
Your data is stored on secure servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (HTTPS/TLS)
- Secure token-based authentication
- Regular security monitoring
- Access controls limiting who can access user data
While we strive to protect your information, no method of electronic storage or transmission is 100% secure.
6. Data Sharing
We do not sell your personal data to third parties. We may share your information only in the following cases:
- With Other Users: Your profile information, posts, and messages are shared with other users as part of the App's functionality.
- Service Providers: With third-party services that help us operate the App (as listed in Section 4).
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Safety: To protect the rights, property, or safety of our users or the public.
7. Your Rights and Choices
You have the following rights regarding your data:
- Access: You can view your profile data within the App at any time.
- Update: You can edit your profile information through the App's settings.
- Delete: You can delete your account and all associated data. Go to Settings → Delete Account, or visit our account deletion page.
- Notifications: You can manage push notification preferences in your device settings.
- Permissions: You can revoke camera, microphone, and other permissions through your device settings at any time.
8. Children's Privacy
The App is intended for users who are at least 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. For more details, see our Child Safety Standards.
9. In-App Purchases
The App offers optional in-app purchases including VIP and Premium subscriptions, as well as virtual currency (diamonds). All purchases are processed through the Apple App Store or Google Play Store. We do not collect or store your payment information — all payment processing is handled by Apple or Google.
10. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with the App's services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the App after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: